Let’s Make Space: What Can You Stop Doing This Month?
A practical reflection on creating margin in your work by identifying what you can stop doing — especially for mission-driven leaders who…
Read articlePractical UX research thinking from Bobbi Martin — written for faith-based organizations, ministries, and nonprofits navigating digital decisions.
A practical reflection on creating margin in your work by identifying what you can stop doing — especially for mission-driven leaders who…
Read articleWhat high-pressure moments in research and ministry work have taught me about the difference between planning and control — and when to…
Read articleBuilding your own systems feels frugal — but the hidden costs to time, quality, and focus often outweigh the savings. What mission-driven…
Read articleWhen you try to serve everyone, you end up serving no one well. A look at why focus is an act of…
Read articleThe mistakes that stuck with me weren't the ones I made in the research — they were the ones I made in…
Read articleResearch doesn't stop when the study closes. The synthesis, the pattern recognition, the connecting of dots — that work is often invisible…
Read articleExperience makes you better at research — but it doesn't make you immune to the same traps. An honest look at the…
Read articleI spent years believing things about UX research that weren't true — and those beliefs cost me time, influence, and better work.…
Read articleAfter years of conducting and sharing research, here's what I wish every product manager, designer, and executive understood before the next study…
Read articleA report documents findings. A story changes decisions. The difference between researchers whose work gets read and those whose work gets filed.
Read articleSynthesis tells you what's true. Translation tells you why it matters to this team, this product, this decision. Most researchers are good…
Read articleRunning a clean usability test is teachable. Knowing what to do when the data is contradictory, incomplete, or just weird — that's…
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