Let’s Make Space: What Can You Stop Doing This Month?
A practical reflection on creating margin in your work by identifying what you can stop doing — especially for mission-driven leaders who take on too much.
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Lessons in Pressure, Planning, and Letting Go
What high-pressure moments in research and ministry work have taught me about the difference between planning and control — and when to release the outcome.
The Real Cost of DIY Systems in Mission-Driven Work
Building your own systems feels frugal — but the hidden costs to time, quality, and focus often outweigh the savings. What mission-driven organizations lose when they DIY everything.
Why “Helping Everyone” Is Not a Strategy
When you try to serve everyone, you end up serving no one well. A look at why focus is an act of faithfulness for purpose-driven organizations.
What “Mistakes I Made at Work” Reminded Me About Growth
The mistakes that stuck with me weren’t the ones I made in the research — they were the ones I made in how I communicated, advocated, and showed up for the work.
Yes, I’m Still Doing Research — Even If You Don’t See It
Research doesn’t stop when the study closes. The synthesis, the pattern recognition, the connecting of dots — that work is often invisible to stakeholders, and that’s a problem.
UX Research Mistakes I Still Make (and Probably Always Will)
Experience makes you better at research — but it doesn’t make you immune to the same traps. An honest look at the mistakes I keep making, even after years in the field.
The 3 Lies I Believed About UX Research
I spent years believing things about UX research that weren’t true — and those beliefs cost me time, influence, and better work. Here’s what I’ve unlearned.
What I Wish Stakeholders Knew About UX Research
After years of conducting and sharing research, here’s what I wish every product manager, designer, and executive understood before the next study begins.
UX Research Skill #5: Writing Reports vs. Telling Stories People Remember
A report documents findings. A story changes decisions. The difference between researchers whose work gets read and those whose work gets filed.