Yes, I’m Still Doing Research — Even If You Don’t See It
Research doesn’t stop when the study closes. The synthesis, the pattern recognition, the connecting of dots — that work is often invisible to stakeholders, and that’s a problem.
research operations
What I Wish Stakeholders Knew About UX Research
After years of conducting and sharing research, here’s what I wish every product manager, designer, and executive understood before the next study begins.
UX Research Skill #1: Writing Plans vs. Convincing Stakeholders to Care
Writing a research plan is easy. Getting the people who need to act on the findings to care before the study even starts — that’s the harder skill.
The Researcher’s Survival Guide to Being a Team of One
Being the only researcher in an organization is both liberating and exhausting. Practical strategies for managing scope, stakeholders, and sanity when you’re a team of one.