UX Research Skill #2: Conducting Interviews vs. Surviving Curveballs
The interview guide is a starting point. What separates good interviewers from great ones is how they respond when the conversation goes somewhere unexpected.
research skills
What UX Courses Didn’t Teach Me (But Real Research Did)
Courses teach frameworks. Real research teaches you what frameworks miss. The most important skills I’ve developed as a researcher didn’t come from any curriculum.